SMS Text Terms
YOUR ELECTRONIC AGREEMENT TO RECEIVE TEXT MESSAGES; E-SIGN DISCLOSURE
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. To stop receiving text messages from a TWC text message program, simply text STOP to the short code provided in the text messages that you no longer wish to receive. To view and retain a copy of this disclosure or any information regarding your enrollment in this program, you will need (i) a device (such as a computer or mobile phone) with a web browser and Internet access and (ii) either a printer or storage space on such device.
WHAT RULES APPLY?
When you sign up to receive text messages in connection with any TWC text message program, you are agreeing to both these SMS Text Terms and TWC's Terms of Service, which are incorporated by reference herein. In the event of a conflict between the Terms of Service and these SMS Text Terms, the Terms of Service shall apply.
Importantly, TWC's Terms of Service include important dispute provisions which:
require, among other things, and as more specifically set forth in those terms, that disputes between you and us are subject to arbitration (subject to several exceptions which are expressly set forth in the Terms of Service); and
eliminate your right to bring a class action lawsuit concerning, among other things, the provision of text messages.
WHAT ARE TWC TEXT MESSAGE PROGRAMS?
TWC text message programs are programs offered from time to time that involve the sending of text messages to users who expressly agree to receive such messages.
DOES IT COST ANYTHING TO RECEIVE TEXTS FROM A TWC TEXT MESSAGE PROGRAM?
We will not charge you to create or deliver the text messages that are part of any TWC text message program; however, depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider. Thus, your provider's standard message and data rates may apply. Your consent to receive texts from us is not in any way required as a condition of purchasing property, goods or services from us.
WHO CAN RECEIVE TEXTS?
By signing up to receive texts, you represent that you are 13 years of age or older and, if you are under the age of 18, you either are an emancipated minor, or have obtained the legal consent of your parent, legal guardian or account holder to sign up for text messages and to fulfill the obligations and agree to the terms set forth in these SMS Text Terms and TWC's Terms of Service, which both form binding agreements between you and us. You further represent that you are the subscriber of the cellular service at the mobile number provided or that you are authorized by the subscriber to sign-up for texts.
WHAT IF I DON'T WANT TO RECEIVE ANY MORE TEXTS FROM A TWC TEXT MESSAGE PROGRAM?
To stop receiving text messages from a specific TWC text message program, simply text STOP to the short code provided in the TWC text message program texts that you no longer wish to receive. After doing so, you will receive confirmation of your opt-out via text. If you have signed up for more than one TWC text message program you will need to text STOP to the short code provided in the texts for each text message program from which you wish to no longer receive texts.
WHAT IF I WANT MORE INFO?
To request more info, simply text HELP to the short code provided in the texts related the TWC text message program you have questions about.
HOW MANY TEXTS WILL I RECEIVE?
The number of texts you receive from a TWC text message program may vary significantly, depending in part on the specific text message program you sign up for. However, at this time, TWC does not anticipate sending you more than 100 TWC texts per month per TWC text message program.
WHO ARE THE PARTICIPATING CARRIERS?
Content is not available on all carriers and carrier participation could change. You may consult with your carrier to see if it participates. The content is not compatible with all cell phone models. TWC will not be liable for any delays in the receipt of any SMS messages or changes to the participating carriers as delivery is subject to effective transmission from your carrier with active participation at that time.
HOW ARE THE TEXT MESSAGES SENT?
TWC or its vendor who sends the texts may use autodialer or non-autodialer technology to send the text messages described above to the mobile phone number you supply when you request to receive the texts.
WHAT ARE YOUR PRIVACY PRACTICES?
WILL THESE TERMS CHANGE?
We reserve the right to modify these SMS Text Terms, or any part thereof, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your receipt of texts after such posting shall be deemed to constitute acceptance by you of such modifications, additions or deletions.
These SMS Text Terms were last updated on March 29, 2020.